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Tesla brand loyalty drops to new low: 'Never seen this rapid of a decline in such a short period of time'

Each setback not only shakes customer confidence, but it can also ripple through the broader market.

Each setback not only shakes customer confidence, but it can also ripple through the broader market.

Photo Credit: Depositphotos.com

Tesla is facing a new challenge: a sharp drop in customer loyalty that could shake its once-unshakable fanbase. The question now is whether the company can win back its confidence.

What's happening?

According to CleanTechnica, Tesla is under scrutiny after a leaked update from S&P Global Mobility revealed a dramatic fall in brand loyalty.

Loyalty dropped from a record high of 73% in June 2024 to just 49.9% by March 2025. Although the company regained some ground, climbing to 57.4% by May, that's still almost 16 percentage points lower than the same time last year.

S&P analyst Tom Libby called it "unprecedented," adding that he's "never seen this rapid of a decline in such a short period of time."


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Tesla has faced challenges before — from sudden price changes to rising competition in the EV market — but this drop in loyalty stands out as the steepest yet. 

Each setback not only shakes customer confidence, but it can also ripple through the broader market, affecting investor sentiment, pricing, and the pace of innovation across the EV industry. 

Why is the drop in Tesla loyalty concerning?

For customers, declining loyalty signals uncertainty. Drivers who once saw Tesla as the apparent leader in electric vehicles may now be considering other automakers.

That shift could mean more hesitation for buyers weighing whether an EV is worth the investment, which in turn slows the adoption of cleaner cars and delays the progress on cutting transportation pollution.

What can potential EV drivers do?

The silver lining for drivers is choice. Automakers, including Ford, Hyundai, and GM are adding new electric models aimed at being more affordable and dependable. 

That expanding field makes it easier for buyers to shop around and pick an EV that feels like the right fit.

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For those considering an EV, the best step is to research all available options — not just Tesla. Resources that compare models, incentives, and features can make the process easier.

Even as Tesla works to regain trust, customer choice continues to grow, and every new EV on the road helps push transportation toward a cleaner, more resilient future.

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