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North Carolina renter says repaired AC stayed stuck at 78 even after outdoor temps dropped

Adding refrigerant helped the apartment cool down, but only temporarily.

Four AC units outside of an apartment complex.

Photo Credit: iStock

A tenant on Reddit said their apartment air conditioner had been repaired, but during a heat wave the indoor temperature climbed back to 78 degrees.

The discussion underscores how HVAC system failures can cause dangerous indoor conditions. 

Here's what to know

Posting on Reddit, the renter said they lived in a newly built, 1,000-square-foot second-floor apartment. After the unit had been serviced, it continued running and could not cool the apartment below 78 degrees — even when the outdoor temperature dropped to 83.

"I don't want to be an annoying tenant, but I'm also so hot natured and anything above 73 is so hot to me," they wrote in r/hvacadvice.

While many commenters offered suggestions, the original poster updated the thread to say the system was low on refrigerant, which suggested a leak somewhere in the setup. Adding refrigerant helped the apartment cool down temporarily, but a technician still needed to come back and find the leak.

More background

During hot, humid stretches, a faulty cooling system can become more than a comfort problem, especially overnight when heat makes sleep difficult.

One commenter clarified the common claim that AC units can cool only 20 degrees below the outdoor temperature, writing: "If we couldn't cool spaces more than 20 degrees below outside temps, several U.S. states would be all but inhabitable a few months each year."

For renters, such situations can be particularly frustrating because the key decisions about repairs and equipment are often up to management.

Keeping a record of an issue can help. Photos of thermostat readings, notes about how long the system runs, and logs of indoor and outdoor temperatures can show that a problem is ongoing rather than a one-time comfort complaint.

Users urged the poster to reopen the maintenance ticket and emphasized that the AC had been worked on before the problem returned. Pointing out that kind of timeline can make it harder for the issue to be dismissed as a temporary effect of a heat wave.

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