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Homeowner seeks advice after controlling neighbor makes outrageous accusation over HVAC upgrade: 'Locked into conflict for more than a year'

"Why are you even entertaining such a ridiculous claim?"

An exasperated homeowner reached out to Reddit for advice after their neighbor had made numerous claims against their heat pump.

Photo Credit: iStock

An exasperated homeowner reached out to Reddit for advice after their neighbor made numerous claims against their heat pump. 

"My next door neighbor and I have been locked into conflict for more than a year due to my heat pump," wrote the OP.

According to the OP, their heat pump is set up at the gap between their house and their neighbor's home. While this is completely within legal bounds, the neighbor has been complaining about the heat pump, claiming it makes too much noise despite the OP passing "several bylaw noise inspections with flying colors."

However, now the OP's neighbor has taken their accusations further, claiming the heat pump "directly caused his depression." At a loss for what to do, the OP asked fellow Redditors for any suggestions on how to handle the situation. Redditors were shocked by the neighbor's complaints and empathized with the OP.


"Even if he has depression, there would be no way to 'prove' your heat pump was the cause," responded one user. 

"Why are you even entertaining such a ridiculous claim?" added another Redditor.

Contrary to this neighbor's complaints, high-end heat pumps are significantly quieter than conventional HVAC systems. In fact, ductless mini-split systems produce noise levels as low as 20 to 30 decibels, while conventional AC units produce noise levels between 55 and 70 decibels, according to AmericanComfort.

Upgrading your heating and cooling system to an energy-efficient heat pump is one of the best ways to decrease your utility bills while reducing your environmental impact. In fact, heat pumps are three to five times more efficient than traditional gas boilers, according to IEA.

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Which of these factors would most effectively motivate you to buy a heat pump?

Lower energy bills 💰

Better temperature control 🌡️

Helping the planet 🌎

I'd never buy a heat pump 🚫

Click your choice to see results and speak your mind.

For homeowners interested in leasing a new heat pump, Palmetto's HVAC leasing program starts as low as $99 per month. You'll also receive 12 years of free maintenance, saving you even more over the lifetime of the heat pump.

Pairing solar power with your electric appliances, such as a heat pump, can further lower your utility costs. TCD's Solar Explorer can help you learn more about different solar systems that fit your home and your budget, saving you up to $10,000 on installations.

As you make eco-friendly updates to your home, you can continue to save more by unlocking different rewards. The Palmetto Home app is free and allows you to unlock up to $5,000 in rewards to spend on home upgrades. By completing simple challenges, such as cutting down on your home energy use, you can unlock rewards in the app.

Get TCD's free newsletters for easy tips to save more, waste less, and make smarter choices — and earn up to $5,000 toward clean upgrades in TCD's exclusive Rewards Club.

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