• Business Business

Spotify faces backlash from users over this year's 'lackluster' Wrapped feature: 'A soul-destroying experience'

"[It's] lacking the detailed metrics that users have come to expect."

"[It's] lacking the detailed metrics that users have come to expect."

Photo Credit: Spotify

Unless you haven't been online lately, you've likely seen — or received — a Spotify Wrapped. This is a beloved annual tradition (and marketing ploy) by the music streaming giant, which aggregates listener data at the end of each year to present a quirky and customized list of each user's listening habits.

But this year, the Wrapped looked and felt different. Instead of creative and silly approaches to data — like last year's beloved "Sound Town" matches — this year's felt dull.

The culprit? You guessed it — artificial intelligence.

Forbes described the Wrapped as "lackluster," "bogged down by generative AI," and "lacking the detailed metrics that users have come to expect."

Rather than top genres and albums, for instance, Forbes described the "musical micro-genres" that Spotify provided, such as "Pink Pilates Princess Strut Pop" and "Boujee Football Rap." But these "are not genres that could help one navigate a music store, or even a simple Google search, because they are not used outside of Spotify."

The bizarre Wrapped also featured a Google-generated AI bot "podcast."

FROM OUR PARTNER

Save $10,000 on solar panels without even sharing your phone number

Want to go solar but not sure who to trust? EnergySage has your back with free and transparent quotes from fully vetted providers that can help you save as much as $10k on installation.

To get started, just answer a few questions about your home — no phone number required. Within a day or two, EnergySage will email you the best local options for your needs, and their expert advisers can help you compare quotes and pick a winner.

Watch now: Are paperless towels worth the hype?

Are paperless towels worth the hype?
0 seconds of 39 secondsVolume 0%
Press shift question mark to access a list of keyboard shortcuts
00:00
00:39
00:39
 

"This was a bad idea," Forbes wrote. "Listening to a couple of AI bots mindlessly spitting out empty observations while mimicking the tempo of human speech is a soul-destroying experience."

AI has been controversial from the start, as people worry about both the emotional and environmental impacts of ramping up its use so dramatically. 

It has been found to have some incredibly promising applications in areas such as farming and waste management; nevertheless, many people are growing more concerned about the fact that it's incredibly resource-inefficient. Because AI necessitates massively pollutive, energy-draining warehouses to power its generative models, its long-term feasibility is in question.

And after massive layoffs last year and this adoption of AI that seems to go beyond what any users truly want, many listeners are concerned that Spotify is headed toward a completely de-humanized experience — hopefully one that it, and other beloved brands, can avoid.

Join our free newsletter for good news and useful tips, and don't miss this cool list of easy ways to help yourself while helping the planet.

Cool Divider