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California homeowner spent $40,000 on solar, expected nearly $3,700 back, and got $270

"I'm gonna call them tomorrow to understand. … Tapping into wisdom of the crowds in the meanwhile."

A person uses a smartphone to monitor solar energy data, with solar panels visible in the background.

Photo Credit: iStock

A confusing year-end solar payment has sparked online discussion after a homeowner said their system, which cost about $40,000, appeared to accrue nearly $3,700 in excess-generation credits but ultimately produced a check for just $270.

What happened?

According to a post on Reddit, the homeowner said the installation cost around $40,000 under a net-energy metering program in March 2023, and the system was not cleared to operate until last June.

After a full year of overproduction ("for every month I've been generating excess power"), the homeowner said 12 billing periods showed that their net usage totaled -12,607 kilowatt-hours and estimated total NEM charges came to -$3,686.40. That left them expecting a payout somewhere near that figure, but instead, they said they "only got a check for a paltry $270" from Silicon Valley Clean Energy Authority.

The homeowner added, "I was under the impression that in NEM2.0 I'll be paid 1:1, i.e. market rate, for any excess power generation that I send their way." They also said high Pacific Gas & Electric bills were "a driving factor to jump into solar before closing of the NEM 2.0 window."


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"Tracking monthly numbers I was giddy that I was going to recoup my investment in ~10yrs time, but alas I'm likely way off base here," the original poster continued. "I'm gonna call them tomorrow to understand. … Tapping into wisdom of the crowds in the meanwhile."

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Why does it matter?

The post points to one of the more confusing aspects of rooftop solar economics: Reducing a monthly electricity bill is not always the same as getting paid at that same rate for extra power sent back to the grid. 

In many net-metering structures, exported electricity can offset grid power used over the year, but any remaining annual surplus may be compensated at a far lower rate than the retail price homeowners see on their utility statements.

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What are people saying?

Commenters had plenty of advice for the OP. 

"One thing you need to understand is that the main goal of solar is to offset your bill, not selling energy to PG&E and make profit. So instead of banking so much energy and sell at a super cheap price, it is better to use them," one wrote. "Purchase an EV, upgrade to a heat pump AC, electric water heater, induction stove, etc would return better value than selling them to PG&E."

"A better way is to look at the current home consumption and estimate your current bill on the PG&E rate plan you would be on without solar," another added. "As others have said residential solar was never intended to be a revenue generator, but was intended to be a way to offset your utility bill."

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