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Faulty locks trigger recall of 3.7 million Little Giant ladders after 35 injury reports

The reports of injury included bruising, broken bones, skull fracture, vision loss, and traumatic brain injury.

Little Giant ladders.

Photo Credit: U.S. Consumer Product Safety Commission

Little Giant recalled 3.7 million ladders after reports that their locks may not engage, posing a fall hazard, according to the Consumer Product Safety Commission.

The recall followed 35 injury reports, including vision loss, traumatic brain injuries, and broken bones, according to Action News Jax.

Here's what to know

The CPSC said the recall covered 3,662,000 Little Giant ladders equipped with Rapid Locks.

Openings in the rungs accommodate the ladder's height adjustment locks, which are black or orange and located near each leg.

Affected models include the Adjustable Fortress 2.0, Conquest 2.0, Dark Horse 2.0, Epic, King Kombo XT, Leveler, MegaLite, MegaLite+, Multi, Quantum, and Vector.

An orange rectangular "QC" sticker on the rail above the Rapid Locks distinguishes ladders excluded from the recall, the CPSC noted.

Among the listed models, only ladders missing that sticker are affected.

More background

The ladders were sold for $100 to $1,000 at Lowe's, Costco, and other retailers from December 2015 to October, Action News Jax reported.

Reports included 25 cases of ladders retracting and 39 cases of locks malfunctioning.

The 35 reports of injury included bruising, broken bones, skull fracture, vision loss, and traumatic brain injury, among other complaints.

What can be done?

Little Giant is offering a repair kit that owners can request directly. 

The CPSC advised owners of recalled ladders to stop using them and to review the recall information on the company's website.

Owners should seek an evaluation from Little Giant if lubricating a lock does not fix the problem. Repair instructions cover both checking lock engagement and applying lubricant, per Action News Jax.

The CPSC noted that the company will provide a replacement ladder or a refund if the lock continues to malfunction.

Consumers can contact Little Giant at 866-201-9069 or through its website for recall assistance.

"We recently identified a very small number of instances out of the more than 3.6 million Rapid Lock ladders sold since 2015 in which the locks had not been properly engaged before use," a Little Giant representative stated.

Where can I learn more?

These stories cover other recalls.

• Australia added 15,000 Toyota Klugers to a recall over seatbacks that may not lock.

• U.S. owners were told to stop using DR Power trimmer mowers after 19 fires.

• A Virginia home video showed a recalled Samsung range activating before a fire.

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