A homeowner hoped their home warranty would pay for a replacement furnace after a gas leak, but Reddit users warned that outcome was unlikely.
Here's what to know
In Reddit's r/HomeMaintenance, the homeowner said their furnace from the 1980s "was about to go" — an issue they knew about before buying the house. They asked whether starting a home warranty claim was worth it after a gas leak suggested the furnace was on its last legs.
"Would a warranty company ever just replace the whole furnace?" they wondered, even though they weren't counting on it. As they suspected, the replies shut that notion down.
"Start budgeting now to pay for replacement out of pocket," one person said.
"If you can find the valve online somewhere, you'd probably have heat again before they even assign an adjuster," another remarked.
When a furnace starts leaking gas, the issue isn't just a repair bill; it's also a safety concern. If it's time to replace an aging unit, upgrading your heating and cooling system is one of the best ways to save money on utility bills and protect against rising energy prices. Palmetto can help homeowners understand their options, reduce energy bills with newer, more efficient HVAC systems and heat pumps, and connect them with vetted installers through its Comfort Plan network.
What can be done?
Buying a house often means taking over appliances and mechanical systems that are already nearing the end of their lives. In this case, a valve leak made that concern more urgent. But depending on the warranty terms, a replacement may or may not be covered.
If homeowners with an older system aren't ready to pay up front, the Comfort Plan includes $0-down options that can cut heating and cooling costs by up to 50%. Palmetto Comfort Plans also include 12 years of free maintenance, which can offer more predictability than waiting on a disputed warranty claim for a decades-old furnace.
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