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Bar staff warn AI posts could drive customers away, then boss replies: 'Get with the times'

"I'd rather see a bad Polaroid of food, because I can trust that's what my food will look like."

A man sits at a bar with a laptop and a beer, resting his forehead on his hand.

Photo Credit: iStock

One bar employee took to social media to report that regulars reacted badly after management began promoting the venue with AI-generated images, despite the bar's long-standing reputation for being "a very authentic welcoming space."

When customers criticized the change online, the bar's manager responded, telling them to "get with the times, this is the future."

Here's what to know

On Reddit's r/Antiwork forum, the employee said the bar once filled its social feeds with its own photos. 

The original poster explained that this shifted once the current boss and their spouse, who "recently got a leading position," took over the social media accounts and started posting "ugly generic AI images" alongside "cheesy soulless generic text."

OP said staff had warned that the new approach could hurt the bar's image as "a cool place that beer nerds want to visit." They added that regulars had already been objecting on social media.

Users flooded the comments section to express their distaste for the new AI-focused social media strategy. One commenter wrote, "I for one no longer go to places that use AI for their flyers or menus. Like you are a restaurant, there's a camera on your phone, you can take pics of the fresh food and beer pours."

A separate commenter zeroed in on how the boss was addressing patrons, writing, "This is how he speaks directly to your customers? In writing?" The original poster responded, adding, "Yes! From his private account but every regular knows who he is."

A recurring theme in the replies was trust. Several commenters said imperfect real photos can feel more believable than polished AI-made ones. One wrote, "I'd rather see a bad Polaroid of food, because I can trust that's what my food will look like." Another said using AI images of a bar's drinks and venue "says nothing about the actual place."

The most common advice was for the bar to ditch the synthetic visuals and return to photos of the real venue, its actual beer pours, and its food.

Other commenters urged the worker to raise the issue directly with leadership. One commenter told OP, "Sounds like you need to have a really serious talk with both your bosses," arguing that AI visuals can cheapen a business in a way a chalkboard menu or a rough but authentic photo can't.

Many were more pessimistic, saying management may only reconsider if sales start slipping. A few suggested that if the bar keeps doubling down, staff might eventually need to leave and help build a similar atmosphere somewhere else.

Where can I learn more?

Each article highlights the same friction: businesses push ahead while customers push back. 

• At Starbucks, a controversial AI assistant is fueling fresh customer unease over automation.

• Across the tech industry, backlash may get brutal as AI's water and power demands grow.

• Brands are now proving ads aren't AI-made after consumers started questioning what they're seeing.

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