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Florida city hit by 3 water outages may delay 10% rate hike as residents seek credits

"This area is really nice, but I wouldn't want to deal with that every month."

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After three outages at the Sunshine Water Treatment Plant, officials in Groveland, Florida, are considering postponing a planned potable water rate increase to give residents short-term relief.

Here's what to know

According to ClickOrlando, Groveland officials are considering a proposal that would push a scheduled 10% water rate increase to January after recurring problems at the treatment plant disrupted service for thousands of residents in north Groveland.

City information shared with residents said a roughly 30-year-old, 16-inch water main broke. It was the third plant-related outage.

If the increase is delayed, Groveland leaders estimate the city would lose about $320,000 in revenue. The proposal calls for covering that amount with money from the city's general reserves.

More background

According to ClickOrlando, the planned increase predates the outages. City leaders say it comes from a utility rate plan approved in 2024 to pay for major system work, including additional treatment plants and pipes.

Repeated service interruptions have led residents to ask for relief, while the city maintains it needs more money to address an aging water system. Groveland resident Sam H. spoke directly to that tension, saying, "All this is being built up and that system is old. So it's going to take a while for it to catch up. And if we don't keep investing in our infrastructure and planning division, they're not keeping up."

What's being done?

The proposal being weighed would delay the 10% potable water rate increase by two months, so it would begin in January instead of taking effect sooner.

Some residents are also asking for refunds or bill credits for the days when water service was disrupted, ClickOrlando reported. For now, though, there is no agenda item on compensation at the Oct. 5 meeting, where leaders are expected to decide whether to delay the increase.

Groveland resident Alexandra Gonzalez said, "I mean, why live in this area? This area is really nice, but I wouldn't want to deal with that every month. And then the water bill is just $300, $365."

Where can I learn more?

Residents in Groveland aren't the only ones weighing higher utility bills against service problems and aging infrastructure, as these stories show.

• In New Jersey, water rates could rise 12% as shutoffs climb and aid remains scarce.

• In Illinois, a mayor warns residents pay three times more under a $142 million hike.

• In Texas, residents challenged a $4,500 meter demand under threat of losing water service.

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