• Tech Tech

Pennsylvania bill would force game publishers to offer offline play, a patch, or a refund

The bill could test whether digital buyers should receive stronger protections when the products they paid for stop working.

A PlayStation console with a disc inserted and two black controllers beside it.

Photo Credit: iStock

Pennsylvania is weighing a proposal aimed at people who pay for digital games and later find that access has vanished.

Under the measure, video game companies would have to warn customers in advance and provide some form of recourse before a bought game loses support.

Here's what to know

The legislation has not yet been formally introduced, but Pennsylvania Sen. John Kane, a Democrat, sent around a Sept. 18 memo seeking support for the proposed Protect Our Games Act, according to WHP.

Under the proposal, companies could not end access to a game or change its features without first giving customers at least 60 days' notice.

They would also need to provide buyers with at least one option: make the game playable offline, release an update that lets it keep working online without the company's own gaming services, or offer a refund.

That refund would be based on the highest price the operator charged for the game during the 12 months before it stopped providing the services needed for normal play, and it could not be lower than 25% of the game's original sale price. Subscription services would be excluded when access to games lasts only for the life of the subscription.

More background

The proposal addresses a growing concern in digital entertainment. Consumers often pay full price for games they do not truly control. Instead of owning a disc or cartridge that works on its own, buyers may hold only a license that companies can alter or revoke under their terms.

In his memo, Kane cited Sony's plan to stop producing PlayStation game discs in 2028, saying the shift could leave access to games controlled by licensing terms that companies may change whenever they want.

If a title loses online support or stops working as expected, players could lose access to something they paid real money for, with little warning or recourse.

If enacted, the Pennsylvania Attorney General and district attorneys would handle enforcement.

What's being done?

Rather than blocking companies from changing their services, the proposal would require them to make those changes more transparent and consumer-friendly.

If the legislation advances, it could become a model for how states address digital ownership issues beyond gaming. The idea is especially relevant as more products, from entertainment to software, are sold through accounts and licenses rather than as physical copies.

If Pennsylvania moves forward, the bill could test whether digital buyers should receive stronger protections when the products they paid for stop working.

Where can I learn more?

Digital ownership questions also tie into debates over how companies and regulators shape what consumers can buy, use, and keep.

• Microsoft and Sony are making gaming consoles more efficient, prompting debate over how updates affect play.

• In Pennsylvania, lawmakers are pushing a plastic bag ban at retail stores.

• California has approved new limits on loud ads across streaming services.

• The European Union now requires USB-C charging ports on many portable devices.

Get TCD's free newsletters for easy tips, smart advice, and a chance to earn $5,000 toward home upgrades. To see more stories like this one, change your Google preferences here.

Cool Divider