A Tesla Model Y owner shared a video showing how to access the SUV's factory trailer hitch, but what made the clip stand out was how unexpectedly frustrating the supposedly simple task looked in practice, highlighting the kinds of small design quirks that can shape everyday EV ownership.
Here's what to know
On September 13, Ted Tests It (@ted.tests.it) shared a TikTok video showing how to take off the panel that covers the Tesla Model Y's factory hitch. To keep the plastic from getting damaged, the creator first turns two fasteners a quarter turn, then uses a plastic trim tool from the back to free the cover.
@ted.tests.it Tesla did a great job hiding the Model Y trailer hitch… maybe a little TOO good. 😂 Getting this cover off was way more frustrating than I expected the first time. Here's how I access the factory hitch without damaging the plastic cover. Follow along as I figure out all the good — and annoying — parts of owning a Model Y. #Tesla #TeslaModelY #TeslaTips #TeslaHitch #TeslaOwner ♬ original sound - Ted Tests It
"Tesla did a great job hiding the Model Y trailer hitch… maybe a little TOO good," he wrote in the caption.
Electric vehicles are increasingly expected to do everything gas-powered SUVs can, from commuting to hauling bikes, cargo racks, and small trailers.
More background
For shoppers considering an EV, a factory hitch can be a meaningful selling point. It broadens what a vehicle can handle without pushing drivers toward a larger gas-burning SUV for weekend projects or outdoor recreation.
When an important feature is hard to access, it can become a recurring frustration, especially for owners who regularly use hitch-mounted accessories.
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Owner-made videos like this can offer a better sense of everyday EV use, highlighting practical quirks along with capability.
What can be done?
Patience helps, and so does having the proper tool. A plastic trim tool can reduce the risk of scratching or cracking the cover while you remove it.
Drivers who expect to use a hitch frequently may also want to practice removing the panel at home before they actually need it for a trip, a bike ride, or towing. Learning the motion ahead of time can make the task less stressful.
Small design choices shape the ownership experience. Hidden features may look sleek, but if access is overly fussy, convenience takes a hit.
"It's underneath this plastic panel, but it makes a little bit difficult to get access to it," the creator said.
Where can I learn more?
For more on the Model Y's towing utility and Tesla design choices that can frustrate owners, these articles are a good place to start.
• Tesla gave the Model Y Performance a promising refresh to sharpen speed and styling.
• Tesla may revisit its hard-to-use door handles after scrutiny over trapped passengers.
• In China, officials moved against flush Tesla door-handle designs as safety concerns grew.
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