For one homeowner weighing solar panels and battery storage, the deciding factor was not flashy technology or top-rated service.
In a Reddit discussion about Tesla's solar panel offerings, the homeowner said the choice came down to a long-term concern: whether the installing company would still be around if a warranty issue arose years later.
Here's what to know
They took to r/TeslaSolar to discuss why they chose Tesla Energy over other solar panel providers.
"I'd rather have average customer service than no customer service at all," the original poster said, noting Tesla came out ahead because 4,000 to 10,000 solar firms had disappeared over the last two decades.
The replies included both skepticism and reluctant agreement. After one commenter responded, "Thanks, Tesla employee!" the OP wrote, "I am not an employee or influencer or any associate and do not get anything for that. It is just my personal experience thus far."
Another commenter stated, "Although I had to sue Tesla to get anything done, at least there was a company to sue."
Reddit users also pointed to savings. One said Tesla was "by far the least expensive non-DIY option." Another wrote that Tesla was "$10k cheaper than the closest competitor" on the battery portion of a project. And a third person noted a different company wanted $42,000 for two Powerwalls, while Tesla quoted $32,000 for two Powerwalls plus 12 solar panels.
More background
Hardware specifications are important, but because solar panels and batteries are investments that are often backed by warranties, buyers may care about whether an installer or manufacturer will still be in business years later.
Save $10,000 on solar panels without even sharing your phone number Want to go solar but not sure who to trust? EnergySage has your back with free and transparent quotes from fully vetted providers in your area. To get started, just answer a few questions about your home — no phone number required. Within a day or two, EnergySage will email you the best options for your needs, and their expert advisers can help you compare quotes and pick a winner. Solar panels can save you more than $50k over their 25-year lifespan, and EnergySage can help you save as much as $10k on installation. Which begs the question — isn't that worth an email or two? |
It can still be quite difficult to understand which companies and installers are reputable and worth working with. If you're comparing backup power options, it may be worth exploring EnergySage to get information about home battery storage options, including competitive installation estimates. EnergySage has also teamed up with the electrification brand Qmerit to guarantee you get the best price on home battery storage solutions.
Another option is Pila, which offers plug-and-play batteries priced at a fraction of what whole-home backup systems cost.
EnergySage can also help homeowners go solar with free tools that let you curate competitive bids from local installers without giving out your contact information unless you decide to move forward. Those who use the company's tools can save up to $10,000 on a solar installation.
Get TCD's free newsletters for easy tips, smart advice, and a chance to earn $5,000 toward home upgrades. To see more stories like this one, change your Google preferences here.
